Voice AI Implementation Checklist: From Demo to Live Phone Agent

The checklist we use before launching AI phone agents: scripts, integrations, fallback paths, test calls, monitoring, and go-live controls. A Good Demo Is Not a Launch Plan Voice AI demos are easy to make impressive. Production agents need much more discipline because real callers interrupt, mumble, ask unclear questions, get frustrated, and expect action. Pre Launch Checklist Define Call Intents List the top reasons people call. Build flows for the highest volume and highest value intents first. Write Business Rules The agent needs rules for booking, cancellation, pricing ranges, se