AI Receptionist Script Builder

Inputs

• Business type
• Primary call goal
• Handoff preference
• Call context

What the tool provides

• Opening and disclosure language
• Qualification questions
• Booking or routing prompt
• Human handoff and follow-up copy

How it works

Pick your business type, the main goal of the call, and how handoffs should work. The builder assembles a script with an opening and disclosure, the call-reason question, boundaries for what the receptionist will not do, the next step, a confirmation read-back, the handoff, and a close.

Replace the bracketed placeholders with your details, read the script aloud, and test it with your team before it goes near a live call. Short lines work best on the phone, because callers interrupt.

Making the script yours

A generic script sounds generic. These edits make the biggest difference.

• Use your business name and the words your customers use
• Add your top five questions with approved answers
• Write the exact transfer rules for urgent calls
• Say what happens next and when

More templates

Our free script templates cover eight situations.

• Greeting and disclosure
• Common questions
• Booking and urgent calls
• Transfers, messages, missed-call texts, and closing

Frequently asked questions

Should the script say it is an AI?

We recommend a short, clear disclosure at the start. Callers handle it well, and it builds trust.

Can I use this script with any AI receptionist?

Yes. It is plain text you can paste into most AI receptionist or voice agent platforms as instructions.

How long should the script be?

Each line should be one or two short sentences. The whole call should usually take a couple of minutes.

Can you write a script for our business?

Yes. Contact us and we will build one around your call types and rules.