Clinic AI Receptionist That Books Appointments 24/7 and Cuts Missed Calls by 72%

Designed a voice AI front desk for a multi-provider clinic that answers patient calls, books appointments, confirms details, and escalates urgent cases. Challenge: An outpatient clinic was losing bookings because reception staff were overloaded during morning and lunch peaks. Patients called to schedule appointments, ask opening-hour questions, confirm insurance details, or request rescheduling. Voice Results: The clinic recovered a large share of missed demand within the first month. Missed calls dropped 72%, booked consultations increased 41%, and staff spent less time returning voicemails. The clinic kept human receptionists for in-person care