Medspa Lead Reactivation Agent That Turns Old Enquiries into Consultations

Launched an outbound AI voice and SMS campaign to re-engage old cosmetic treatment leads and book consults. Challenge: A medspa had thousands of old enquiries from ads, website forms, and previous consultations. Staff wanted to reactivate them but did not have time for outbound calling. Past manual campaigns were inconsistent and lacked structured follow-up Results: The campaign re-engaged 22% of dormant leads and booked 126 consultations without staff calling hours. The medspa used recovered pipeline to fill slower weekdays and prove which treatments had the strongest latent demand.