AI Voice Agents with Twilio
Twilio is often the phone and SMS layer behind production voice AI systems, but it needs call-flow design and business integrations around it. Twilio use cases: Twilio can power the phone events and messaging that trigger voice AI workflows. Inbound calls, Missed-call webhooks, SMS follow-up, Call recording, Number routing Production needs: The stack should include monitoring, fallback paths, and CRM logging. Retry logic, Human transfer, Transcript storage, Error alerts, Analytics