An AI receptionist for locksmiths that answers lockout calls 24/7, collects location and vehicle details, quotes your service fee, and dispatches the job fast.
Why calls matter for locksmiths
Locksmith calls are almost always urgent: someone locked out of a car, a home, or a business, often at night or in bad weather. The first locksmith to answer and give a clear arrival time usually gets the job.
An AI receptionist answers every call, collects the location and situation, quotes your standard service call fee, sends the job to your technician, and flags the calls that need 911 first, such as a child or pet locked in a car.
Common call types
- Car lockouts
- Home and apartment lockouts
- Business lockouts and rekeying
- Lock changes after a move or break-in
- Car key replacement and programming
- Safe and access control service
Relevant automations
- 24/7 answering and dispatch
- Location sharing by text link
- Service fee quotes from your price list
- Arrival-time updates by text
- Job records in your field service software
Business outcomes to measure
- Answer every lockout before a competitor does
- Give accurate arrival times
- Reduce repeat 'where are you?' calls
- Keep commercial accounts separate and prioritized
What a call sounds like
An illustrative example of a typical call. Your receptionist follows your own rules, services, and wording.
- Caller
- I locked my keys in my car at the grocery store.
- AI receptionist
- Thanks for calling Keystone Lock and Key, I'm the virtual assistant. Is anyone, or any pet, inside the car?
- Caller
- No, just my bag.
- AI receptionist
- Okay. What's the store address, and what's the make and model of your car?
- Caller
- Westgate Market on Fifth Street. It's a 2019 Honda Civic.
- AI receptionist
- A technician can be there in about 35 minutes. Car lockouts start at $95. I'm texting you a confirmation and a link to share your location. Please have your ID ready.
What the AI receptionist asks
- Is anyone in danger, such as a child or pet locked in a car?
- Is this a car, a home, or a business?
- Where are you right now?
- For cars: what is the make, model, and year?
- Can you show ID that proves you own or live at the property, or own the vehicle?
- What is the best number for arrival updates?
Urgent calls go straight to a person
A child or pet locked in a car
The receptionist tells the caller to call 911 immediately, then alerts your nearest technician.
A break-in, or a door that cannot be secured
Routed to your on-call technician as a priority. If the caller may be in danger, they are told to call 911.
A business locked out at opening time
Priority dispatch for commercial accounts.
Works with your software
- Workiz
- Jobber
- Housecall Pro
- ServiceTitan
- Google Calendar
We connect through each vendor's API, webhooks, or a workflow tool. What is possible depends on your plan and the vendor's API access, which we confirm before quoting.
What to get right
- Ask callers to have ID ready, and leave ownership verification to the technician on site.
- Many states license locksmiths. Include the business details your state requires in texts and confirmations.
- Never give advice on bypassing locks over the phone.
- Quote service call fees consistently, and explain that final prices depend on the job.
Implementation approach
- List services, service area, and service call fees.
- Set emergency rules, including when to direct callers to 911.
- Connect dispatch and location sharing by text.
- Launch 24/7 and review transcripts weekly.
What it costs
Focused automations such as missed-call recovery typically cost $2,000 to $5,000 to build. A production AI receptionist with booking, CRM updates, and call transfers typically costs $5,000 to $15,000, plus monthly usage for calls and texts. Every quote is fixed-scope and in US dollars. See pricing details.
Frequently asked questions
Can an AI receptionist dispatch locksmith jobs?
Yes. It collects the location, situation, and vehicle or property details, quotes your service fee, and sends the job to your technician.
How does it handle a child or pet locked in a car?
It tells the caller to call 911 right away and alerts your nearest technician.
Does it verify that the caller owns the car or home?
It asks callers to have ID ready. Verification happens on site, by your technician.
Can it give arrival times?
Yes, based on your rules and technician availability, with text updates when the technician is on the way.
Can it handle commercial rekeying and access control requests?
Yes. Those calls can be booked as scheduled work or routed to your commercial team.